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[[Pe3 Företagshälsovård (Pe3 Occupational Health Service) was founded in 2006, with a clear focus on creating a healthy working environment and more satisfied employees through personality, commitment and flexibility. They offer work-focused rehabilitation services, in work capacity assessments as well as in supportive actions for people who are in the process of returning to work. The company has several offices along the Swedish west coast and headquarters in Gothenburg.]] Petra Lindh Sandung, CEO at Pe3, sees many uses for Visiba Care. “You can use it in customer contacts to maintain the personal and close contact, and it can also be used for checking things with managers. Video calls are also a useful complement in certain follow-ups with patients when the physical meeting isn’t needed.” In Petra’s opinion, one of the great advantages is that Visiba Care saves time for both customers and Pe3. She also says that it is certainly challenging to work in a new way, one of the challenges being thinking in a new way about how it’s possible to meet each other. Among the customers who have been informed of the opportunity, reactions have been positive, but also gently cautious. Read more
[[Novakliniken (the Nova Clinic) was founded in 1990 by Pål Svensson, and has expanded over the last few years from having one clinic in Ystad to being a complete caregiver with clinics in ten cities in southeast Scania.]] They strive to be at the forefront when it comes to giving patients a positive experience. Pål has been following the development of the new technologies for a long time and sees multiple uses for it in his business. In the spring of 2015, Novakliniken decided to start working with video calls, and the process of spreading the news to patients is in full swing. “Andreas at Visiba Group contacted us on a recommendation from a former colleague, and I knew at once that this was a service that could be useful for Novakliniken,” says Pål. “We arranged a workshop with some of our employees and talked about implementing video calls in our business, and then Andreas put together a group that little by little started using video calls, and also started communicating to patients that this service is now available.” Pål doesn’t think there will be an explosion in the use of video calls, but thinks of offering his patients yet another way to contact the clinic as an added value. Frida Johansson, nurse at Novakliniken, says that she thinks of video calls as a complement. “I can meet patients face to face, see the patient and their medical problems, and not just get a description that might be difficult to understand.” Read more
[[Doctagon is a Finnish precursor in healthcare services. They have a workforce of 150 persons. Doctagon have been successful in renewing geriatric medical services in over 30 municipalities and have been a precursor in house call services.]] Their clinic is situated in central Helsinki and serves both private and occupational healthcare customers. “It’s important to Doctagon to be at the absolute forefront when it comes to delivering healthcare with high customer satisfaction and availability. The services provided by Visiba Group will be a large part of healthcare in the future, and we’re looking forward to being active participants in that evolution,” says Stefan Wentjärvi, CEO at Doctagon. Erik Mandelin, general practice specialist, says that they regard the video practice as a tool in day-to-day work. They can easily handle urgent and relatively simple clinical problems such as infections and prescription renewals via video calls. There are also situations in which you need to meet the patient and perform a physical examination, but the number of such situations is limited – a video call is often all that is needed. Read more
We didn’t think that the healthcare system worked as could be expected.
We decided to do something about it.