Our solution

Integration and security

Integration and safety digital healthcare virtual clinic in whitelabel virtual clinic platform | Visiba Care

We are versed in the value of high technical interoperability and compatibility with other systems. Visiba Care is able to integrate with your existing and future systems as well as electronic patient records.

There are 3 different options:

  • Visiba Embassy APIs – Open REST APIs can be used by external systems to exchange data with the Visiba Care platform.
  • Visiba Webhooks – Enable external systems to subscribe to actions and events in the Visiba Care platform.
  • Integration modules – Simplify integration with different parts of the platform, e.g. calendar, user database, patient registrations with other open systems.

A secure solution


We keep a strong focus on security and integrity in the development of the Visiba Care platform. The security level is determined by the customer and configured according to their needs. Authentication is required for any use of the platform. Available authentication methods include (but are not limited to):

  • One-time passcode through text message
  • NHS Login

The platform uses communication methods which ensure that data transferred between servers and clients remain private and encrypted. The protocols are based on the security standard TLS.
Our solution has been subject to a formal Clinical Risk Assessment, according to NHS digital’s DCB0129: Clinical Risk Management: its Application in the Manufacture of Health IT Systems. We are Trusted Partners within the NHS and have completed and gained the Data Security and Protection toolkit from the NHS.

Visiba Care is Cyber Essentials certified and CE marked as a secure Class 1 Medical Device. All patient data is handled according to GDPR.

Continuous quality assurance

With Visiba Care, you don’t need to fuss over the technical side of the platform. We take care of the design and basic configuration and we make sure that you are constantly updated to meet the requirements of today and tomorrow. Through close collaboration with our customers, we are continuously improving the platform and adding new functions and flows to cover the needs of your business and your patients.

We work with a scrum-based agile software development method and maintain a strong focus on continuous quality assurance on our platform. Through regular planning meetings with our customers, we align on a joint future direction for our product.

All major changes are tested by selected users and reviewed by an external clinical adviser. Cross-functional teams define user stories and break them down to define the technology, usability, and quality. The code is checked both manually by experienced developers, as well as through automated testing. Every change in the product undergoes structured and documented testing and each new release is approved from a development, product, and quality perspective.

Read more on what to keep in mind when it comes to integration and security in digital healthcare.

Feeling inspired?

Do you want to learn more about Visiba Care or how you can get started with your virtual clinic?

Contact us