Petra Lindh Sandung, CEO at Pe3, sees many uses for Visiba Care. “You can use it in customer contacts to maintain the personal and close contact, and it can also be used for checking things with managers. Video calls are also a useful complement in certain follow-ups with patients when the physical meeting isn’t needed.” In Petra’s opinion, one of the great advantages is that Visiba Care saves time for both customers and Pe3. She also says that it is certainly challenging to work in a new way, one of the challenges being thinking in a new way about how it’s possible to meet each other. Among the customers who have been informed of the opportunity, reactions have been positive, but also gently cautious.